Visite d'une demi-journée à Dubaï
» United Arab Emirates » United Arab Emirates » United Arab Emirates
From $38.15
8 commentaires (4.50)
Le prix varie selon la taille du groupe
Garantie du prix le plus basInformations sur les prix: Par personne
Durée: 5 hours
Départ: United Arab Emirates, United Arab Emirates
Type de billet: Billet mobile ou papier accepté
Annulation gratuite
Aperçu
Avec le forfait Demi-journée, nous souhaitons vous faire découvrir tous les lieux d’attraction incontournables de Dubaï.
Ce qui est inclu
Guides touristiques locaux professionnels et expérimentés
Prise en charge et retour à votre hôtel à Dubaï
Rafraîchissements
Véhicule climatisé
Ce qui n'est pas inclus
Billet d'entrée Burj Khalifa
Repas
Informations voyageurs
- CHILD: Âge: 3 - 11
- ADULT: Âge: 12 - 79
Information additionnelle
Politique d'annulation
Pour un remboursement intégral, annulez au moins 24 heures avant la date de départ prévue.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Experience may be cancelled due to Insufficient travelers
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
What To Expect
Zabeel Palace
30 minutes • Admission Ticket Not Included
Palm Jumeirah
30 minutes • Admission Ticket Free
30 minutes • Admission Ticket Not Included
Route Sheik Zayed
• Admission Ticket Free
Burj al-Arab
30 minutes • Admission Ticket Not Included
Deira Old Souk Abra Station
30 minutes • Admission Ticket Included
Souk de l'or
30 minutes • Admission Ticket Not Included
Souk aux épices
30 minutes • Admission Ticket Not Included
Burj Khalifa
30 minutes • Admission Ticket Not Included
Commentaires
But Great Tour and Great Tour Guide.
The tour agency representative ( I believe her name is Sowmya) was poor in communication and I had a bad experience (read more below).
However the tour was excellent and my tour guide Rahman is great and friendly and compensated for the terrible experience the tour agency representative did.
BAD EXPERIENCE (see good experience below):
The tour agency representative was very poor on communicating on WhatsApp.
The day before the tour I texted at 9am and asked for what time is the pick up.
She told me she will let me know.
AT 4:48pm I had to text her again since she never texted me back.
At 5:15pm she said pick up time is 8am to 9am.
The day of the tour I was at the lobby at 7:50am.
At 9:04 am, they have not picked me up yet so I contacted the representative. She never responded to my text or my phone call. She really avoided me, since she know she messed up.
At 9:42 am, I tried to reach her again, she finally responded via text and gave me a lie.
She still wont accept my phone call.
My hotel called he up and she answered. She was avoiding my phone number that is the reason she didnt answer.
She said that the tour was waiting for me for 30 mins outside the hotel.
I told her that is a COMPLETE LIE, since i have been in the lobby at 7:40am and if the tour was waiting for me for 30 mins out the hotel (which is not true), they would have gone inside the lobby and ask around people sitting in the lobby. Also they will ask the hotel to call my room.
Also i was sitting since 7:50am in the lobby where it faces the front of the hotel and it has a glass. So I can see if the tour guide was waiting outside. But all she was telling me are all excuses and lie.
Then she told me “what I want to do because it was my fault I missed the tour”.
I told her “Dont give me excuse because all what you are saying is a lie since I have been waiting in the lobby for 2 hours”.
Later on she called me and she said she arranged a private tour for me with 2 other people for 11:30am.
When I was at that private tour, I found out that the other 2 people I was with, they were also not picked up and they have been waiting for 2 hours also in their lobby. But they were given a different excuse. They were not happy too.
That is when we found out that, our theory was right, the tour agency messed up and screwed us up and forgot to book our tour. So she wasted our time by having us wait for 2 hours in the lobby of the hotel.
GOOD EXPERIENCE:
Rahman knew that the agency representative had messed up the experience and he went above and beyond to accommodate and make our tour great. He is the best. He picked us up on time (11:30am), actually he was even early.
He is friendly and knowledgeable. He was accommodating of our concern. He was on time. He drove us all over Dubai and followed our itinerary and he made sure that even though we started late, that everything in our itinerary has been fulfilled. He is an asset to the Tour Agency. He compensated for the mistake that was done by the Tour representative. Because of his Great service I WOULD RECOMMEND RAHMAN AS A TOUR GUIDE/DRIVER and i would recommend his company ( but not the representative he gave us a terrible experience).
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